Effective Date: 23.07.2025

Website: https://www.gowercoffeecompany.co.uk

Company Name: GOWER COFFEE LIMITED

Address: C/O Kardomah, 11 Portland Street, Swansea, West Glamorgan, SA1 3DH

1. Introduction

Welcome to www.gowercoffeecompany.co.uk. These Terms and Conditions govern your access to and use of our mail order services and website. By placing an order, you agree to be bound by these Terms.

2. Eligibility

To use our services, you must be at least 18 years old and capable of entering into legally binding contracts.

3. Placing an Order

  • Orders can be placed through our website.
  • All orders are subject to acceptance and availability.

4. Product Descriptions and Pricing

  • We strive to ensure all descriptions and prices are accurate.
  • Prices are subject to change without notice.
  • All prices include applicable taxes unless stated otherwise.
  • Shipping and handling charges are calculated at checkout or provided upon request.

5. Payment

  • We accept Credit cards & PayPal.
  • Payment must be received before dispatch, unless otherwise agreed.

6. Shipping and Delivery

  • We ship to United Kingdom only.
  • Delivery times are estimates and not guaranteed.
  • We are not responsible for delays caused by Royal Mail or couriers.

7. Returns and Refunds

  • We do not offer returns on coffee as it is a perishable product.
  • Any damaged goods and complaints need to be emailed in writing with supporting evidence within 72 hours of receipt of goods.
  • Any other items purchased from our website you have the right to return or exchange within 14 days and must be in the original packaging.
  • Return shipping costs are the responsibility of the customer unless the product is faulty or incorrect.
  • If a refund is agreed, it will be processed through the same payment provider.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability for any claim shall not exceed the amount permitted by law.

9. Intellectual Property

All content on our website, including images, text, and logos, is the property of GOWER COFFEE LIMITED and may not be used without permission.

10. Privacy Policy

Your privacy is important to us. Please refer to our https://www.gowercoffeecompany.co.uk/privacy-policy/ for information on how we collect and use your personal data.

11. Governing Law

These Terms are governed by the laws of United Kingdom. Any disputes will be resolved in the courts of England and Wales.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website and take effect immediately upon posting.

13. Contact Us

If you have any questions about these Terms, please contact us:

Email: marcus@gowercoffeecompany.co.uk

Phone: 07970 975570

Mail: GOWER COFFEE LIMITED, C/O Kardomah, 11 Portland Street, Swansea, West Glamorgan, SA1 3DH